Warranty Terms and Conditions
LIMITED WARRANTY
The warranty obligations of BraZen Gaming Limited (“BraZen”) for its products are limited to the terms set forth below:
WHAT IS COVERED
This limited warranty covers manufacturing faults only (ie defects in material and workmanship) in its products.
WHAT IS NOT COVERED
This limited warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use of maintenance, misuse, abuse, accident, neglect, exposure to moisture, fire, improper packing and shipping (such claims must be presented to the carrier), lightning, power surges or other acts of nature. This limited warranty does not cover any damage, deterioration or malfunction resulting from product assembly, any unauthorised tampering with product, any repairs attempted by anyone other than authorised by BraZen to make such repairs directly to a defect in materials and/or workmanship of this product. This limited warranty does not cover cartons, audio cables, optical cables, power cables and adaptors, power and audio sockets on control panels, rims on meta disc bases, gas lifts, castors, armrests, star bases, springs in base plate mechanisms, or any other accessories used in conjunction with BraZen products.
Without limiting any other exclusions herein, BraZen does not warrant that the product covered hereby, including, without limitation, the technology and/or integrated circuit(s) included in the product, will not become obsolete or that such items are or will remain compatible with any other product or technology with which the product may be used.
HOW LONG THIS COVERAGE LASTS
This standard limited warranty for BraZen products is two (2) years from the date of original purchase from an approved BraZen retailer.
WHO IS COVERED
Only the original purchaser of this product is covered under this limited warranty provided they appropriately registered their warranty cover with BraZen within 30 days of original purchase. The onus is on the purchaser to prove appropriate registration. This limited warranty is not transferable to subsequent purchasers or owners of the product.
WHAT BRAZEN WILL DO
BraZen will, at its sole option, provide one of the following three remedies to whatever extent it shall deem necessary to satisfy a proper claim under this limited warranty:
- Elect to repair or facilitate the repair of any defective parts within a reasonable period of time, free of charge.
- Replace this product with direct replacement or with a similar deemed by BraZen to perform substantially the same function as the original product. If a direct or similar replacement product is supplied, the original product’s end warranty date remains unchanged and is transferred to the replacement product.
- Issue a refund of the original purchase price less depreciation to be determined based on the age of the product at the time remedy is sought under this limited warranty.
HOW TO OBTAIN A REMEDY UNDER THIS LIMITED WARRANTY
To obtain a remedy under this limited warranty, you must contact BraZen initially by email (support@brazengamingchairs.com).
In order to pursue any remedy under this limited warranty you must possess an original, dated receipt as proof of purchase from an authorised BraZen reseller and proof that you registered your warranty within 30 days of purchase in the appropriate manner.
LIMITATION OF LIABILITY
THE MAXIMUM LIABILITY OF BRAZEN UNDER THIS LIMITED WARRANTY SHALL NOT EXCEED THE ACTUAL PURCAHSE PRICE PAID FOR THE PRODUCT. TO THE MAXIMUM EXTENT PERMITTED BY LAW. BRAZEN IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENT OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY. Some countries, districts or states do not allow the exclusion or limitation of relief, special, incidental, consequential or indirect damages, or the limitation of liability to specified amounts, so the above limitations or exclusions may not apply to you.
EXCLUSIVE REMENDY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS WHETHER ORAL OR WRITTEN EXPRESS OR IMPLIES TO THE MAXIMUM EXTENT PERMISSED BY LAW. BRAZEN SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF BRAZEN CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW THEN ALL IMPLIED WARRANTIED COVERING THIS PRODUCT INCLUDING WARRANTIES OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSES SHALL APPLY TO THIS PRODUCT AS PROVIDED UNDER APPLICABLE LAW.
IF ANY PRODUCT TO WHICH THIS LIMITED WARRANTY APPLIES IS A “CONSUMER PRODUCT” UNDER THE MAGNUSON-MOSS WARRANTY ACT (15 U.S.C.A, 2301, ET SEQ) OR OTHER APPLICABLE LAW. THE FOREGOING DISCLAIMER OF IMPLIED WARRANTIES SHALL NOT APPLY TO YOU AND ALL IMPLIED WARRANTIES ON THIS PRODUCT INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR THE PARTICULAR PURPOSE SHALL APPLY AS PROVIDED UNDER APPLICABLE LAW.
OTHER CONDITIONS
This limited warranty gives you specific legal rights, and you may have other right which vary from country to country or state to state.
This limited warranty is void if (i) the label bearing the serial number of this product has been removed or defaced, (ii) the product is not distributed by BraZen or (iii) this product is not purchased from an authorised BraZen reseller. If you are unsure whether a reseller is an authorised BraZen reseller visit our website at www.BraZenGamingChairs.com or contact BraZen by email (support@brazengamingchairs.com).
Your rights under this limited warranty are at the sole discretion of BraZen not diminished if you do not complete and return the product registration form or complete and submit the online product registration form. BraZen thanks you for purchasing a BraZen product. We hope it will give you years of satisfaction.